Let's Talk About Your Expense Management
We're here to answer questions, discuss your specific needs, and show you how automation can simplify your financial workflows. Reach out through any channel that works best for you.
Email Us
For detailed inquiries or documentation requests, send us an email at support@ignitefluxis.com. We typically respond within a few hours during business days.
Call Us
Prefer speaking directly? Our team is available at +84 366 866 665 Monday through Friday, 9 AM to 6 PM Vietnam time. We're happy to walk through any questions.
Visit Our Office
Located in Vĩnh Phúc province at Thôn Phủ Yên 2, Yên Lạp, Vĩnh Tường. If you'd like to meet in person, just give us advance notice so we can prepare for your visit.
Send Us a Message
Fill out the form below and we'll get back to you shortly. Whether you need implementation support, have technical questions, or want to explore how our platform fits your business, we're ready to help.
Where We Work
Our team operates from Vĩnh Phúc province, serving businesses throughout Vietnam with expense management solutions that actually work in local business environments.
IgniteFluxIs Office Location
Address: Thôn Phủ Yên 2, Yên Lạp, Vĩnh Tường, Vĩnh Phúc, Vietnam
Directions: We're located in Vĩnh Tường district, easily accessible from Hanoi. If you're planning to visit, contact us beforehand and we'll provide detailed directions and parking information.
Our office provides a comfortable space to discuss your expense management needs and see live demonstrations of our automation platform. We've worked with businesses across various industries and understand the unique challenges Vietnamese companies face with financial workflows.
What to Expect After Reaching Out
Email Inquiries 2-4 hours
Most emails get responses the same business day. If you send detailed questions or need technical documentation, we might take a bit longer to provide thorough answers that actually help.
Phone Calls Immediate
When you call during business hours, you'll speak with someone who can answer questions right away. No phone trees or waiting on hold for extended periods.
Form Submissions 1 business day
Messages sent through our contact form typically receive responses within 24 hours. We review each submission carefully to provide relevant information for your specific situation.
Demo Requests 2-3 days
If you're interested in seeing the platform in action, we'll schedule a live demo at a time that works for you. These sessions usually run 30-45 minutes and cover your specific use cases.