Cookie Policy
Last Updated: January 2025
What Are Cookies?
Cookies are small text files that get stored on your device when you visit ignitefluxis.com. They help us remember your preferences and understand how you interact with our expense management platform. Think of them as digital sticky notes that make your experience smoother.
We're not talking about the chocolate chip kind here. These cookies can't harm your computer, but they do collect certain information about your browsing patterns. You're always in control of whether you want them around or not.
How We Use Tracking Technologies
Our platform uses several tracking methods to deliver a functional and personalized experience. When you navigate through different sections of our expense automation tools, cookies help maintain your session and remember your settings.
We also use analytics tools to see which features get the most attention. This tells us what's working well and what needs improvement. Sometimes we test different versions of a page to figure out which layout makes more sense for our users.
Types of Cookies We Use
Essential Cookies
These are the bare necessities. Without them, you can't log in, navigate between pages, or use core features. They're active only during your session and disappear when you close your browser. We need these to keep things running smoothly.
Functional Cookies
These remember your choices like language preferences, dashboard layouts, or report filters you've set up. They stick around between visits so you don't have to reconfigure everything each time you log in. Pretty convenient, right?
Analytics Cookies
We use these to understand how people move through our platform. Which buttons get clicked most? Where do users spend their time? This data helps us make better decisions about updates and new features. The information is aggregated, so individual user activity stays anonymous.
Performance Cookies
These monitor load times and technical performance. If a page takes too long to respond or a feature causes errors, performance cookies alert us to the issue. They help us maintain speed and reliability across the platform.
What Information Gets Collected
Through cookies and similar technologies, we gather various types of data about your interaction with our platform. Here's what typically gets recorded:
- Browser type and version you're using
- Operating system running on your device
- Pages you visit and how long you spend there
- Links and buttons you click within the platform
- Time and date of your visits
- Referring website that brought you to us
- IP address for security and geographic insights
- Device identifiers for mobile access
Most of this information doesn't personally identify you. It gives us a picture of usage patterns without revealing who you are. When combined with your account data, it helps us personalize your experience.
Third-Party Cookies
Sometimes other companies set cookies through our website. This happens when we integrate external services for analytics, customer support, or payment processing. These third parties have their own policies about data collection.
We choose partners carefully and only work with providers who respect user privacy. But once their cookies are on your device, they operate according to their own rules. You can review their policies separately if you want more details.
Managing Your Cookie Preferences
You have several options for controlling cookies. Most browsers let you block or delete them through settings menus. Just be aware that refusing certain cookies might affect functionality on our platform.
Browser-Specific Instructions
Each browser handles cookie management differently. Here's where to find the controls in popular browsers:
If you disable essential cookies, you won't be able to log into your account or access expense management features. Functional and analytics cookies are more flexible—turning them off won't break the platform, but your experience might be less personalized.
How Cookies Improve Your Experience
Let's get specific about the benefits. When you set up custom expense categories, functional cookies remember them for your next session. You don't have to recreate your workflow every time.
Analytics cookies tell us that people using the mobile dashboard spend most time on receipt scanning. That insight pushes us to refine that feature and make it even faster. Performance cookies catch slow database queries before they become widespread problems.
Security cookies detect unusual login patterns that might indicate unauthorized access. If someone tries logging in from a completely different country than usual, we can flag it and verify it's actually you.
Data Retention and Storage
How Long We Keep Cookie Data
Session cookies vanish when you close your browser. Persistent cookies stick around longer—anywhere from 30 days to 2 years, depending on their purpose.
Analytics data gets aggregated and anonymized after 90 days. Raw cookie data older than that gets deleted from our systems. We only keep what's necessary for ongoing operations and service improvements.
You can clear cookies manually at any time through your browser settings. This immediately removes them from your device, though new ones may be set when you visit again.
Updates to This Policy
We review this policy regularly and update it when our tracking practices change. Major updates get announced through email notifications to active users. Minor clarifications just get reflected in the "Last Updated" date at the top.
It's worth checking back occasionally if you care about the details. We won't fundamentally change how we handle cookies without giving you notice and options.
Your Rights and Control
Beyond browser settings, you have broader rights regarding your data. You can request a copy of information we've collected through cookies. You can ask us to delete cookie-related data tied to your account.
If you're in Vietnam and using our platform for business expense tracking, local privacy regulations give you specific protections. We respect those rights and respond to data requests within reasonable timeframes.
You can also opt out of analytics tracking while still using essential platform features. Just reach out to us and we'll configure your account accordingly.
Questions About Our Cookie Practices?
If something in this policy isn't clear or you want to discuss your cookie preferences, we're here to help.