Cookie Policy

What Are Cookies?

Cookies are small text files that get stored on your device when you visit ignitefluxis.com. They help us remember your preferences and understand how you interact with our expense management platform. Think of them as digital sticky notes that make your experience smoother.

We're not talking about the chocolate chip kind here. These cookies can't harm your computer, but they do collect certain information about your browsing patterns. You're always in control of whether you want them around or not.

How We Use Tracking Technologies

Our platform uses several tracking methods to deliver a functional and personalized experience. When you navigate through different sections of our expense automation tools, cookies help maintain your session and remember your settings.

We also use analytics tools to see which features get the most attention. This tells us what's working well and what needs improvement. Sometimes we test different versions of a page to figure out which layout makes more sense for our users.

Types of Cookies We Use

What Information Gets Collected

Through cookies and similar technologies, we gather various types of data about your interaction with our platform. Here's what typically gets recorded:

Most of this information doesn't personally identify you. It gives us a picture of usage patterns without revealing who you are. When combined with your account data, it helps us personalize your experience.

Third-Party Cookies

Sometimes other companies set cookies through our website. This happens when we integrate external services for analytics, customer support, or payment processing. These third parties have their own policies about data collection.

We choose partners carefully and only work with providers who respect user privacy. But once their cookies are on your device, they operate according to their own rules. You can review their policies separately if you want more details.

Managing Your Cookie Preferences

You have several options for controlling cookies. Most browsers let you block or delete them through settings menus. Just be aware that refusing certain cookies might affect functionality on our platform.

If you disable essential cookies, you won't be able to log into your account or access expense management features. Functional and analytics cookies are more flexible—turning them off won't break the platform, but your experience might be less personalized.

How Cookies Improve Your Experience

Let's get specific about the benefits. When you set up custom expense categories, functional cookies remember them for your next session. You don't have to recreate your workflow every time.

Analytics cookies tell us that people using the mobile dashboard spend most time on receipt scanning. That insight pushes us to refine that feature and make it even faster. Performance cookies catch slow database queries before they become widespread problems.

Security cookies detect unusual login patterns that might indicate unauthorized access. If someone tries logging in from a completely different country than usual, we can flag it and verify it's actually you.

Data Retention and Storage

Updates to This Policy

We review this policy regularly and update it when our tracking practices change. Major updates get announced through email notifications to active users. Minor clarifications just get reflected in the "Last Updated" date at the top.

It's worth checking back occasionally if you care about the details. We won't fundamentally change how we handle cookies without giving you notice and options.

Your Rights and Control

Beyond browser settings, you have broader rights regarding your data. You can request a copy of information we've collected through cookies. You can ask us to delete cookie-related data tied to your account.

If you're in Vietnam and using our platform for business expense tracking, local privacy regulations give you specific protections. We respect those rights and respond to data requests within reasonable timeframes.

You can also opt out of analytics tracking while still using essential platform features. Just reach out to us and we'll configure your account accordingly.