The receipts that changed everything
Linh was processing expense reports for a manufacturing company in Hai Phong. Every month, she'd get a shoebox full of crumpled receipts. Some in English, some in Vietnamese, most barely readable. She'd spend three days just sorting them.
One night in January 2023, around 11pm, she took a photo of the mess and texted it to her old university friend Dao. "There has to be software for this." Dao, who'd been working in fintech, replied immediately: "If there is, I haven't found it. Want to build it?"
That conversation became IgniteFluxIs. We spent the first six months just talking to finance teams across Vietnam, understanding what actually happens when someone submits an expense claim.